The Mercedes-Cadillac-Honda Analogy and Planting Seeds

Doctors: Increase Communication Skills to Increase Production

Takeaways from this course.

How I can help you succeed in business as a healthcare provider.

Healthcare workers are selling an EXPERIENCE.

You are selling an experience, not just a product or service. (4:22)
You are what you think. (1:29)
Understanding energy, language, and intention. (7:17)
Developing your team to increase your success. (10:37)
Invest in your team to see multifaceted returns.

Reversing the negative connotations of the healthcare field.

Increase patient retention & case acceptance through the Patient Experience

Who really IS the Patient in the Chair? (3:20)
Take the time to know the patient's history (2:46)
I started a 15k treatment plan the first time I met someone because... (3:28)
The Gift of Second Opinion (2:10)
Don't Shop with Your Wallet (5:25)
Your Patient is Pissed. What do you do? (4:03)
Get out your notebook, let's review (2:06)

Building a reputation to become the go-to provider

Show Up as Your Best Self to Improve Your Profits (4:26)
The 80/20 Principle: Reduce Stress, Increase Revenue (5:34)
Provider Legacy. What will you be known for? (2:23)
Do you recommend tx and walk away? Or do you work with your patient to come to an agreement.

Utilizing patient health and psychology to increase trust and conversion

Organically growing your practice through customer incentives

A patient referral is the best compliment someone can give.
External marketing: pros & cons (4:53)
Patients don't care about how much you know, unless they know how much you care.

Improving internal operations through the customer journey & trust

DENTISTS: treatment planning tips for success

Downloadable Workbook! The Ultimate Guide to success

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